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A regional commercial bank automated KYC and document review with audit-ready agents, cutting onboarding time by 73%.
Client background
Atlas BankA regional commercial bank automated KYC and document review with audit-ready agents, cutting onboarding time by 73%.
Commercial onboarding required reviewers to collect, verify, and re-key documents across three systems. The process took five to seven business days and every step had to be defensible to regulators.
We mapped the onboarding workflow with Process Intelligence, then deployed agents to extract and verify documents, with low-confidence cases routed to reviewers. Every action was logged through the Enterprise Agents audit layer.
Document intake, verification, and system updates were automated end to end behind the bank's security perimeter. Reviewers shifted from data entry to exception handling, and a regression-gated evaluation suite kept extraction accuracy above the bank's threshold.
Measured outcomes from the deployment. Figures are illustrative mock data.
“Onboarding used to take a week. It now takes an afternoon — and every step is auditable.”
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